TBO-TECH SHIPPING POLICY
NO INTERNATIONAL ORDERS!
UNITED STATES AND ITS TERRITORIES:
PLEASE NOTE:
- Pepper Sprays cannot be shipped outside the continental US,
which includes Alaska, Hawaii, and US Territories.
- Pepper Sprays cannot be shipped by any method other than GROUND.
- Pepper Sprays, or any type of weapon, including stun devices,
knives and batons, cannot be shipped outside the United States
(including its territories.)
- We do not ship to PO Boxes, APO or FPO addresses. Please
provide a physical address for shipping.
- Stun Devices CANNOT be shipped to New York, Massachusetts,
Michigan, Illinois, New Jersey, or the city of Philadelphia
- Pepper Sprays CANNOT be shipped to New York, Massachusettes,
or Wisconsin
All United States
orders are shipped the same day or within 24 business hours via
UPS Ground.* UPS Ground shipping is $6.95 and will be automatically
calculated into your total upon check out for orders under $100.00.
UPS Ground shipping is FREE if your order is $100.00 or more (excluding
Alaska and Hawaii). If you are a customer whose order is shipping
to Alaska or Hawaii, actual shipping costs will be emailed to you
for you to accept or decline. How
long is delivery transit time?
Cost for upgrade in
shipping is as follows:
- UPS Next Day Air - $35.00
- UPS 2nd Day Air - $17.50
- Saturday Delivery for the above services is $12.00, in addition
to the above shipping charges. Only available on Friday with Next
Day Air service or Thursday with 2nd Day Air. Not available in
all areas. You must state during check-out you want to add the
$12.00 for Saturday delivery.
Please provide a physical address and not a PO Box for the shipping address. UPS can not
deliver to a PO Box.
*Once your order
ships, you will receive a shipment confirmation via email no later
than the next business day, which will provide your tracking number
and scheduled delivery date. If you place your order by mail, phone,
or fax, and do not wish to provide your email address, please feel
free to contact us for your tracking number. We do not give away,
sell, or rent your personal information including your email address
to anyone. Our privacy policy is posted.
TBO-TECH exclusively ships using only UPS, therefore, all orders will ship via UPS. We have
had much success with UPS, and will continue using them as our main source of shipping. We
are able to provide our customers with quality shipping services, tracking of packages, and
ensured delivery.
*Orders received by 4pm Eastern Time, Monday through Friday, will ship the same day. Orders
received after that time, or on weekends, will ship the following business day.
For money order
or check orders, please be sure to add the appropriate shipping
costs (if applicable). For offline orders (mail or fax) please print
an order form to mail or fax in.
If you are mailing
your payment in, please make payable to TBO-TECH, INC and send to:
TBO-TECH INC
3069 Cumberland Rd. Suite 106
Fayetteville, NC 28306
If you have any questions regarding
our shipping policies within the United States, please do not hesitate
to contact us at customerservice@tbotech.com.
INTERNATIONAL
SHIPPING: TBO-TECH does NOT ship outside the United States
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All orders are shipped
the same day or within 24 hours via UPS ground. Please provide a physical
address and not a PO Box since UPS can not deliver to a PO Box. If
you would like to mail or fax your order in, please use our