Orders will ship within 1-2 business days after receipt of order by the method you choose during checkout. Orders received on weekends or holidays, will ship respectively within 1-2 business days following the weekend or holiday.  Orders placed requesting 2nd DAY * or NEXT DAY AIR* will ship out the same business day if placed by 2pm Eastern Time - after that time, the order will ship the following business day. Orders placed on Saturday and Sunday for 2nd DAY or NEXT DAY AIR will ship the next business day. 

PLEASE SEE MORE INFORMATION BELOW ON SHIPMENTS FOR SPECIAL ORDER ITEMS SUCH AS WIRELESS NANNY CAMERAS!

*Excludes Pepper Spray - these cannot ship via UPS 2nd or NEXT DAY AIR - for more info, please visit our Shipping Restrictions page.

How long will it take to receive your order? Here is a list of our shipment methods with approximate transit times:

USPS First Class - 1 to 7 days
USPS Priority Mail - 1 to 3 days
UPS Ground - 1 to 7 business days (see UPS Map below)
UPS 2nd DAY AIR - 2 business days
UPS NEXT DAY AIR - 1 business day

UPS GROUND days in transit map:

Once your order ships, a shipment confirmation will be emailed to you which will provide tracking information and links to track your package. 

PLEASE NOTE:  Wireless Nanny Camera orders are special order items and and individually built when ordered. These items will ship by the 3rd business day after receipt of order. If you choose to upgrade your shipping to 2nd or Next Day Air, please be aware that your order may still take up to 3 business days to ship, where after that date you would receive your order according to the shipping method you choose.  However, if you are in urgent need of a wireless nanny camera and need it to ship immediately, please contact our office, we are happy to make every effort to help expedite your order.

Shipping rates are based on method chosen during check out, weight, size, and destination city & state.

FREE SHIPPING - If your order qualifies for free shipping, we will choose how it is shipped. It will ship by the most economical method via UPS or US Mail.

For money order or check orders, please be sure to add the appropriate shipping costs. For offline orders (mail or fax) please print an order form to mail or fax in.

If you are mailing your payment in, please make payable to TBO-TECH, INC and send to:

TBO-TECH INC
2204 N Horace Walters Rd
Raeford, NC 28376


Shipping Restrictions:

•  We currently do not ship outside the 50 United States.
•  We do not ship to APO or FPO addresses. Please provide a regular PO Box or physical address for shipping.
•  Pepper Sprays CANNOT be shipped outside the contiguous US, which means Alaska, Hawaii, and US Territories.
•  Pepper Sprays CANNOT be shipped to New York, Massachusettes, Michigan* or Wisconsin*
•  Pepper Sprays CANNOT ship via 2nd or Next Day Air due to air restrictions.
•  Stun Devices CANNOT be shipped to Hawaii, New York, Massachusetts, Michigan, Illinois, New Jersey, Rhode Island, Wisconsin, Connecticut, Baltimore County, MD or the city of Philadelphia, PA.

For our most current and up to date shipping restrictions, please check our Shipping Restrictions page.

If you have any questions regarding our shipping policies within the United States, please do not hesitate to contact us at customerservice@tbotech.com or use the contact us form to send customer service a message.