You get free shipping on any order over $75.00. If your order is over $75.00, you will have an option to choose a zero cost (Ground) shipping method during checkout. When you choose this no cost shipping method, we will ship your order right away using either the United States Postal Service (USPS) or United Parcel Service (UPS) at our discretion. You will be notified once your order ships and will receive the tracking number for your shipment via the email address you provided during checkout.
Of course, if you would rather we ship via a specific method at your cost, you may choose that method and we will ship your order to you via your chosen means of delivery.
You get a full 90 days to return a product! If at anytime during this 90 days, you find you are unsatisfied with your purchase, you can request a return. We only ask that you follow our return policy so we can properly track the package and route it to the correct department for processing of either your refund or replacement.
Many people think that all 9 volt batteries are the same. Not true. Low quality batteries are not strong enough to power stun guns. Some 9-volt batteries are even too big in size to fit into our stun gun battery compartment.
Stun guns produce electricity as their main purpose. It stands to reason that the source of that electricity come from a strong origin. The brand we and the manufacturer recommend is Eveready Energizer™ These 9-volt batteries have sufficient juice to power our stun guns. Off brand and especially non alkaline types are not made strong enough for the requirements of a stun device.
We've seen some 9 volt batteries stuck inside a battery compartment because the size of the battery was not a standard sized 9v such as Energizer's. If you try to put batteries in a compartment and they do not fit, do not try to shove them in there. They do not fit.